Zoom Telephonics X5V ADSL Gateway Router w/VoIP Phone & USB Ports
The ADSL X5v integrates a full-rate ADSL modem, router, firewall, four-port 10/100 Ethernet switch, USB port, and VoIP phone port into a single cost-effective product.The Model 5565 has a special Local Phone port that lets you use your standard single-line phone for conventional phone calls or free and very low-cost Voice Over IP (VoIP) calls. Because the X5v integrates Internet telephony with a full featured ADSL gateway, setup is easy and system security is ensured. Integration of the voice processing with the firewall and the router ensures reliability of VoIP calls and reduces service provider support requirements. The X5v also comes with the Global Village VoIP phone service that sets up in minutes and lets you simply dial phone numbers and make free calls to devices like the X5v anywhere in the world. And because the X5v uses SIP, the most popular protocol for voice communications over the Internet, you can tap into a rapidly-growing world of free and very low-co…
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Tagged with: ADSL • Gateway • Phone • Ports • Router • Telephonics • w/VoIP • Zoom
Filed under: Gateway
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Bought the X5V as a backup for my X5. Both wife and I work at
home, so if part of our network goes out, we’re hurting.
Th X5V has very similar setup to X5. Even the setup for Global Village
VoIP account was straightforward. The “Global Village Choice” plan
is a pay as you go plan with no minimum usage per month. US rates
are 2.9 cents/minute and international rates are similarly
cheap. Voice quality is excellent. Global Village offers
a $24.95 unlimited usage option also.
The firewall/router features of the modem work great for
a home networking situation. The status screens identifying
ADSL signal strength and error rates work great for diagnosing
in-house wiring problems or (DSL supplier issues).
A great product for someone who needs a new ADSL modem and
would like to try out VoIP services. The price is only
a few bucks higher than Zoom’s X5 which does not have the
VoIP features.
You aren’t even locked into Global Village as a VoIP provider.
I purchased this piece of junk about 2 1/2 years ago. Trouble started immediately. Frequent disconnects, VOIP calls not going out, PSTN calls not coming through, you name it.
I contacted customer service. Initally they claimed that it was not meant for heavy use – but I am no heavy user at all. Then they claimed that it was a firmware problem and that there would be a firmware upgrade available “soon”.
It took them more than a year or so to have that upgrade available (during which the thing accumulated dust in the drawer). Trying to put the thing back to work, I realized it went completely dead.
Contacting customer service again, they claimed that they couldn’t provide warranty service since the warranty period was over. It didn’t matter that I was never able to use it in the first place.
I made the mistake of paying them $30 for repair/replacement outside warranty. They sent me a new unit – which, of course, had the exact same problems. Frequent disconnects (about 1 every 10 minutes) and all. Now it’s on its way to where it belongs – the garbage.
Stay away from this piece of junk.